Inside Sales Account Manager
Job Summary
Driving Annual Recurring Revenue (ARR) growth, the full-time Inside Sales Account Manager will convert SMB leads, optimize e-commerce revenue, and manage customer renewals while working remotely.
Key Responsibilities
- Identify and close cross-sell and upsell opportunities within the existing customer base to drive significant ARR growth
- Act as the primary closer for SMB leads and manage non-assisted e-commerce business opportunities
- Own the end-to-end renewal process, ensuring high retention rates and providing consultative support to customers
Required Qualifications
- 1-2 years of experience in high-volume, digital-first sales or account management
- Strong knowledge of SaaS solutions and subscription business models
- Proficiency in CRM tools such as Salesforce and sales methodologies like MEDDPICC
- Demonstrated success in achieving targets for expansion ARR and net-new SMB business
- Exceptional interpersonal and negotiation skills
Complete Job Description
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