Inside Sales Coordinator

Job Summary

Supporting the customer-facing sales force in a remote/hybrid capacity, the Inside Sales Coordinator will manage customer inquiries, prepare budgetary quotes, and process orders while ensuring timely communication and accuracy.

Key responsibilities

• Respond to customer calls and emails, qualifying inquiries and routing opportunities to appropriate sales professionals
• Prepare budgetary quotes by gathering technical information, pricing, lead times, and customer requirements
• Create and manage Preventive Maintenance contracts, work orders, and service-related documentation

Required qualifications

• Strong customer service and sales support experience in a fast-paced environment
• Experience preparing quotes, processing orders, and maintaining detailed records
• Proficiency working with service management, CRM, ERP, or work order systems
• High school diploma or equivalent experience
• Significant relevant work experience or specialized skills obtained through education or training