Inside Sales Manager

Job Summary

Building and leading a new inside sales function, the full-time remote Inside Sales Manager will develop sales strategies, establish processes, and manage a team of Enrollment Advisors to convert inbound marketing leads into enrolled participants across Pennsylvania and Virginia.

Key Responsibilities

• Lead and coach a team of Enrollment Advisors, conducting daily coaching sessions and monitoring performance metrics
• Design and implement the inside sales playbook, including call guides and objection handling processes
• Own and report on conversion metrics, ensuring effective tracking and optimization of lead management

Required Qualifications

• Bachelor's degree in business, communications, healthcare administration, or a related field, or substantial professional experience in lieu of a degree
• Experience in complex, consultative sales, particularly in healthcare or related fields
• Proven ability to build and enforce structured sales processes and metrics
• Strong CRM proficiency and ability to define system requirements for sales operations
• Comfortable operating in an early-stage environment, capable of managing ambiguity while building processes