Inside Sales Representative

Job Summary

A company is looking for an Inside Sales Representative - Retention.

Key Responsibilities

• Take inbound customer cancellation calls and retain customers
• Make outbound calls to existing customers with failed subscription payments
• Identify retention and upsell opportunities by aligning solutions with customer needs

Required Qualifications

• 1-2 years of sales/retention experience or equivalent
• Self-motivated with a strong business acumen
• Engaging personality with a love for talking to people
• Ability to work effectively in a team environment
• Proactive in improving knowledge of industry best practices