Inside Sales Representative

Job Summary

A company is looking for an Inside Sales & Customer Support Representative.

Key Responsibilities

• Manage sales lead intake from lead to close, including prequalifying leads and conducting follow-up outreach
• Prepare and deliver accurate quotes, proforma invoices, and supporting documentation
• Serve as a primary point of contact for customer inquiries and coordinate with internal teams for order fulfillment

Required Qualifications

• Associate or bachelor's degree
• 3+ years of experience in customer service, order management, or sales support
• Proficiency in MS Office and ERP systems (e.g., Oracle, Quickbooks, SAP)
• CRM experience (e.g., SFDC, MS Dynamics 360)
• Bilingual in Spanish is a plus