Inside Sales Representative

Job Summary

To support customer engagement in home health services, the full-time Inside Sales Representative will manage inbound and outbound calls, guiding prospects through the sales process and ensuring customer satisfaction in a remote environment.

Key responsibilities

• Receive and respond to inbound calls from marketing campaigns, positioning customers for suitable services
• Close sales by gathering information, determining customer needs, and processing orders for new and existing clients
• Conduct follow-up calls to undecided leads and manage outbound calls from various marketing channels

Required qualifications

• High school diploma or equivalent
• At least 1 year of inside sales or equivalent sales experience preferred
• Familiarity with ADT-specific products is advantageous
• Ability to type accurately at a minimum of 20 words per minute
• Positive interpersonal skills and strong verbal communication abilities