Inside Sales Representative

Job Summary

Managing and developing relationships within an assigned customer base, the full-time Inside Sales Representative will respond to inbound inquiries, conduct targeted outbound outreach, process orders, and resolve customer issues while working remotely.

Key responsibilities

• Make approximately 30 outbound calls daily to develop new business and enhance customer relationships
• Process customer requests for pricing, information, and orders, ensuring timely resolution of issues
• Provide product and service information, promoting upselling opportunities to enhance customer experience

Required qualifications

• High School Diploma or GED equivalent
• 2 years of prior call center experience in a related field
• Proficiency in MS Office applications, including Word, Excel, PowerPoint, Outlook, and SharePoint
• Aptitude for mathematical operations and numerical analysis