Inside Sales Representative

Job Summary

To support the retention and growth of UPS' legacy Enterprise Accounts, the full-time remote Inside Sales Representative will build relationships with key decision makers, perform proactive and reactive sales calls, and enhance customer experience by addressing support requests and educating customers on services.

Key responsibilities

• Responds to and resolves customer support requests, complaints, and compliance violations
• Collaborates with parent account owners to develop strategies and solutions for child accounts
• Qualifies sales leads by exploring customer needs and identifying competitive opportunities

Required qualifications

• Experience using Salesforce, Microsoft Office products, or equivalent software
• Bachelor's Degree or International equivalent - Preferred
• UPS and/or business-to-business or business-to-consumer sales experience - Preferred