Inside Sales Representative

Job Summary

To support a growing sales team, the full-time Inside Sales Representative will develop new business and manage assigned customer accounts primarily within the small to medium business segment, utilizing remote communication methods to secure orders and resolve account issues.

Key responsibilities

• Develop and maintain relationships with customers to understand their business challenges and identify growth opportunities
• Coordinate with corporate and plant management to secure and manage orders, addressing any complex issues that arise
• Achieve sales targets through cross-selling, up-selling, and effective management of customer interactions across divisions

Required qualifications

• 1-3 years of B2B inside sales or related experience, preferably in the fiber-based packaging industry
• Bachelor's degree or equivalent combination of education and experience
• Proficiency in Salesforce.com or similar CRM software and Microsoft Office applications
• Strong negotiation skills with a proven track record of closing business over the phone and videoconference
• Ability to work effectively in a remote environment with a dedicated home office setup