Inside Sales Specialist

Job Summary

To maximize patient satisfaction and increase sales, the remote Inside Sales Specialist will manage a high volume of outbound calls, generate referrals, and coordinate patient care while ensuring timely processing of orders and insurance documentation.

Key responsibilities

• Generate referrals and develop long-term relationships with patients and clinics through outbound calls and follow-ups
• Obtain and process medical documentation and insurance authorizations to ensure timely order fulfillment
• Act as a resource for patients and referral sources regarding coverage guidelines and reimbursement issues

Required qualifications

• High School Diploma required; Associate Degree preferred
• One year of experience in healthcare, administrative, insurance, customer service, or management
• Experience in B2B or B2C sales is preferred