Inside Sales Supervisor

Job Summary

Leading a team of inside sales representatives, the full-time Inside Sales Supervisor will manage customer service operations, implement service excellence standards, and coordinate sales activities in a fully remote environment.

Key responsibilities

• Implement procedures to enhance service excellence and operational efficiency
• Respond to customer inquiries and manage order placements, pricing, and delivery scheduling
• Supervise a team of 4+ associates, focusing on budgeting, goal setting, and performance management

Required qualifications

• High School Diploma or GED required; Associate's Degree preferred
• 4-6 years of experience in building materials supply within distribution operations and sales support
• 1-3 years of supervisory experience in a customer-oriented environment
• Hands-on experience in the building supply, construction, or distribution industry
• Proficiency in Microsoft Office products and ability to read blueprints and estimates