Inside Sales Support Manager

Job Summary

To enhance customer service and sales efficiency, the full-time salaried Inside Sales Support Manager will oversee a team focused on providing support for B2B sales operations in a remote environment.

Key responsibilities

• Manage and develop a team of sales support associates to ensure effective service delivery
• Collaborate with sales teams to streamline processes and improve customer engagement
• Analyze sales data to identify trends and implement strategies for performance improvement

Required qualifications

• Proven experience in sales support or management roles
• Strong understanding of B2B sales processes and customer relationship management
• Ability to analyze data and generate actionable insights
• Experience with team leadership and development
• Familiarity with remote work tools and technology