Inside Sales Support Manager

Job Summary

Managing inside sales operations, the full-time salaried Inside Sales Support Manager will oversee client interactions, drive sales initiatives, and ensure customer satisfaction in a remote environment.

Key responsibilities

• Oversee and manage inside sales support activities to enhance customer engagement and sales performance
• Collaborate with cross-functional teams to implement sales strategies and improve service delivery
• Monitor sales metrics and provide insights to drive continuous improvement in sales processes

Required qualifications

• Proven experience in inside sales management or support roles
• Strong understanding of B2B sales processes and customer relationship management
• Ability to analyze sales data and derive actionable insights
• Experience with sales performance metrics and reporting tools
• Familiarity with remote team management and virtual collaboration tools