Insights Supervisor

Job Summary

Leading the Insights Onboarding team, the full-time Insights Supervisor will manage analytics-driven customer implementations and operational excellence while collaborating cross-functionally to support reporting and data visualization initiatives, with flexibility for remote work.

Key responsibilities

• Drive customer success by collaborating with internal teams to enhance implementation and post-launch support
• Develop and optimize internal tools and processes related to reporting and visualization
• Oversee team operations, ensuring adherence to processes and quality service delivery

Required qualifications

• Bachelor's degree preferred or equivalent work experience
• Experience in healthcare operations, workforce management, or analytics-related products
• Strong understanding of data analytics and visualization tools such as PowerBI or Tableau
• Prior leadership or supervisory experience
• Experience in implementations or process development is strongly preferred