Insurance Advocate with License

Job Summary

A company is looking for an Ask Bennie Advocate responsible for resolving member inquiries related to insurance claims and coverage.

Key Responsibilities

• Resolve member claim, appeal, provider, benefit, cost, and other inquiries via phone, service platform, and/or email
• Document resolution detail, member communications, and time to resolution via ticketing system
• Communicate and collaborate with internal consultants and service team

Required Qualifications

• High School Diploma
• 2+ years of relevant customer service experience
• Proficient in reading & writing in Spanish (nice-to-have)
• Insurance producer's license (nice-to-have)