Insurance Agency Operations Director

Job Summary

Insurance Agency Operations Director is a full-time, fully remote leadership role responsible for managing day-to-day operations, strengthening carrier relationships, and implementing operational systems within the agency.

Key Responsibilities

• Oversee daily agency operations and ensure consistent execution across the business
• Manage agent onboarding, licensing, and compliance processes
• Build and enforce internal workflows and operational systems while driving accountability across projects

Required Qualifications

• 5+ years of experience in an insurance agency environment
• Proven experience in owning or running agency operations
• Hands-on experience with agent onboarding, licensing, and compliance
• Experience in a call center or high-volume environment is strongly preferred
• Ability to operate independently and take full ownership of outcomes