Insurance Agent Support Specialist

Job Summary

A company is looking for an Agent Support Specialist to provide exceptional support to insurance agents and partners.

Key Responsibilities

• Respond to agent inquiries via calls, chats, and emails, ensuring timely resolutions
• Review and process carrier appointment requests, maintaining compliance with requirements
• Collaborate with internal teams to address agent concerns and streamline processes

Required Qualifications

• 5+ years of experience in the insurance industry; insurtech experience preferred
• Knowledge of P&C insurance carriers and processes
• Strong experience with databases, reporting, and tracking tools
• Proficiency in MS Office (particularly Excel) and Google Suite
• Insurance license preferred but not required