Insurance Authorization Coordinator

Job Summary

To support patient access within the Ortho Pass program, the full-time remote Insurance Authorization Coordinator will manage insurance prior authorizations, process referrals, and ensure effective communication between patients and providers.

Key responsibilities

• Set up processes to obtain insurance prior authorizations and manage incoming referrals
• Schedule patient appointments and manage logistics for urgent or complex cases
• Collaborate with operations and clinical teams to identify and resolve workflow barriers

Required qualifications

• 2-3 years of experience processing insurance prior authorization referrals
• Familiarity with EHR systems and referral management tools
• Strong time management skills and ability to handle multiple patient cases simultaneously
• Excellent written and verbal communication skills
• Patient-centered approach with a calm and compassionate demeanor