Insurance Call Center Supervisor P C Insurance License Required

Job Summary

A company is looking for a Supervisor to join their dynamic Insurance Call Center Team.

Key responsibilities:

• Lead and supervise sales associates, fostering a team environment and high member satisfaction
• Manage staffing needs, including hiring, training, and reviewing Sales Associates
• Monitor sales team contacts and processes, conduct audits, and handle escalated customer issues

Required qualifications:

• Associate's degree in Business or related field or equivalent
• 5 years of experience in insurance sales, including 1 year of supervisory experience
• Active P&C insurance license
• Thorough knowledge of sales techniques and excellent project management skills
• Proficiency in standard business application software