Insurance Claims Customer Service Associate

Job Summary

A company is looking for a Customer Service Associate to assist customers in filing insurance claims.

Key Responsibilities

• Respond to inbound telephone inquiries in a Claims Contact Center
• Initiate auto and homeowner claims by obtaining preliminary loss information
• Provide customers with explanations of the claims process and status updates

Required Qualifications

• High School Diploma or equivalent required
• Customer service experience preferred
• Insurance Adjusters License may be required in applicable states
• Ability to work in a fast-paced, dynamic environment
• Strong technical aptitude for handling multiple tasks simultaneously