Insurance Client Support Associate

Job Summary

A company is looking for a Client Support Associate responsible for assisting clients with inquiries and policy-related matters.

Key Responsibilities

• Assist clients by addressing inquiries and resolving issues related to insurance products and services
• Guide clients through policy-related matters and communicate information regarding policy renewals
• Maintain organized client records and collaborate with internal teams to enhance client support

Required Qualifications

• Minimum of 6 months of work experience in the Insurance Industry
• 3+ years of experience in Customer Service
• Knowledge of insurance terminology and policy features
• Ability to identify cross-selling opportunities based on client needs
• Familiarity with industry trends and regulations