Insurance Compliance Associate

Job Summary

A company is looking for a Sr. Associate, Customer Support, Insurance and 3rd Party Compliance.

Key Responsibilities

• Partner with Finance, Contract Booking, and Collections to resolve billing questions and disputes related to insurance/compliance
• Coordinate communication between customers, sales representatives, and internal partners to align contract requirements with compliance needs
• Maintain accurate records in internal systems and third-party portals for compliance tracking and reporting

Required Qualifications

• High school diploma or equivalent required; associate's degree or higher preferred
• 1+ years of experience in supporting insurance documentation or third-party compliance platforms
• Proficiency with CRM and/or ERP/billing systems (e.g., Salesforce, SAP, Oracle)
• Experience with customer compliance documentation such as Certificates of Insurance (COIs) is preferred
• Advanced Excel skills and comfort with data quality initiatives are advantageous