Insurance Correspondent

Job Summary

A company is looking for a Correspondent to join their remote team.

Key Responsibilities

• Preparing and responding to member and provider correspondence related to insurance products, claims, accounts, and services
• Collaborating with internal teams to gather required information and modifying correspondence templates as needed
• Providing backup support to the Customer Service team by answering calls when necessary

Required Qualifications

• High School Diploma or equivalent
• 1 year of applicable system experience (FACETS, etc.)
• 1 year of customer service and/or claims experience
• Proficient in Microsoft Office (Outlook, Word, Excel, and PowerPoint)
• Prior experience in BlueCare Customer Service and/or Claims preferred