Insurance Counselor II

Job Summary

A company is looking for a Centralized Insurance Counselor II (remote).

Key Responsibilities

• Conduct telephonic patient insurance education while adhering to compliance parameters
• Identify and communicate opportunities to improve patient insurance status and alleviate financial burdens
• Act as a liaison among patients, facility teammates, and billing offices to resolve insurance issues

Required Qualifications, Training, and Education

• High School Diploma or equivalent required
• Minimum of one (1) year experience with Medicare, Medicaid, and commercial insurance plans preferred
• Minimum of one (1) year experience in a healthcare organization preferred
• Intermediate computer skills and proficiency in MS Office required
• Bilingual/Spanish speaking required