Insurance Customer Service Representative

Job Summary

Full-time and remote, the Insurance Customer Service Representative will assist members with inquiries related to AAA memberships, providing personalized solutions and navigating multiple systems in a fast-paced environment.

Key responsibilities:

• Answer inbound calls and assist members with questions about AAA memberships
• Deliver proactive solutions and recommend products and services to members
• Engage with members using effective communication while multitasking and resolving issues

Required qualifications:

• Prior customer service experience, preferably in a call center environment
• High school diploma or GED
• Ability to pass a background check and drug screening
• Must reside within 80 miles of the Houston Branch office
• Spanish fluency is a plus