Insurance Customer Service Representative

Job Summary

Seeking motivated individuals, the full-time Insurance Customer Service Representative will assist members with AAA membership inquiries, provide personalized solutions, and thrive in a fast-paced, remote environment.

Key responsibilities

• Answer inbound calls and assist members with questions related to AAA memberships
• Deliver personalized, proactive solutions and recommend valuable products and services
• Engage with members using strong communication and a friendly, problem-solving mindset

Required qualifications

• Prior customer service experience, preferably in a call center environment
• High school diploma or GED
• Ability to pass a background check and drug screening
• Must reside within 80 miles of the Houston Branch office
• Spanish fluency is a plus