Insurance Follow-Up Representative

Job Summary

Working remotely in a full-time capacity, the Insurance Follow-Up Representative will manage insurance verification, submit claims, and follow up on pending claims while ensuring compliance with legal guidelines and maintaining accurate patient records.

Key responsibilities

• Verify patient insurance coverage and update benefit information in databases
• Submit claims to various private and government insurance companies and follow up on denials
• Contact insurance companies and patients to gather necessary information for appeal processing

Required qualifications

• High school diploma or equivalent is required
• 2 or more years of experience in medical billing is required
• Experience working with both government and commercial payers is required
• Knowledge of insurance terminology and processes
• Intermediate to advanced proficiency in Microsoft Word and Excel