Insurance Follow-up Specialist

Job Summary

Resolving unpaid and denied claims, the full-time Insurance Follow-up Specialist will leverage proprietary software, review medical documentation, and maintain client familiarity while working remotely.

Key responsibilities

• Resolve unpaid/denied claims using software systems, phone calls, and client insurance portals
• Review medical documentation such as UB04 claim forms and EOBs to determine claim resolution actions
• Meet monthly production and quality expectations while complying with HIPAA privacy laws

Required qualifications

• High School Diploma or equivalent
• At least one year of physician and/or hospital accounts receivable experience preferred
• Knowledge of UB04 claim forms, EOBs, and medical records preferred
• Experience with Epic, Cerner, Meditech, or other EMR systems preferred
• Basic computer skills and ability to work effectively in a remote environment