Insurance Follow-Up Specialist

Job Summary

To ensure timely and accurate resolution of outstanding insurance claims, the full-time remote Insurance Follow-Up Specialist will investigate unpaid or underpaid claims, communicate with insurance carriers, and maintain detailed documentation while adhering to regulatory guidelines.

Key responsibilities

• Conduct detailed analysis and follow-up on outstanding insurance claims to ensure timely resolution
• Research and resolve claim denials, rejections, and underpayments by initiating billing corrections and appeals
• Utilize payer portals and patient accounting systems to manage claim status and follow-up activities

Required qualifications

• 2 years of experience with commercial or third-party insurance claims and medical billing/follow-up
• Understanding of various forms, codes (CPT & ICD), and insurance terminology
• Experience with Meditech is preferred but not required
• Certificates, licenses, registrations, or Medicare certification are a plus, but not required