Insurance Information Coordinator

Job Summary

Supporting the Collections and Denial Management department, the remote Insurance Information Coordinator will verify member benefits, research claims, and organize appeal time frames while providing updates to management.

Key responsibilities

• Verify member benefits, effective dates, and claims information with insurance companies
• Research claims and insurance information through hospital and state databases
• Organize timelines for claims appeals and set follow-up reminders using Microsoft Outlook

Required qualifications

• High School diploma or equivalent required
• Experience with insurance claims and reviewing EOBs or denials
• Proficiency in Microsoft Office applications (Word, Excel, Outlook)
• Familiarity with EAGLE, NAVI-Net, Epic, and I-SUITE is a plus
• Solid data entry skills and ability to learn proprietary databases