Insurance Operations Specialist

Job Summary

A company is looking for a Group Health Insurance Operations Specialist to manage the onboarding process for new group health business.

Key Responsibilities

• Own and manage the full onboarding lifecycle, ensuring a seamless transition from prospect to active client
• Support agent onboarding, including licensing and appointment coordination
• Partner with Sales on new business case submissions and track underwriting progress

Qualifications

• Experience in sales support, onboarding, implementation, or insurance/benefits operations
• Strong organizational and process management skills
• Comfort working with technology platforms and process documentation
• Preferred experience with underwriting processes and benefits administration platforms
• Experience with automation or process improvement initiatives is a plus