Insurance Operations Specialist

Job Summary

Joining the Professional Liability Division, the full-time remote Insurance Operations Specialist will manage day-to-day policy administration tasks, ensuring accuracy and compliance while providing training and technical support to team members.

Key responsibilities

• Perform and coordinate daily policy administration tasks, prioritizing workload for timely completion
• Utilize computerized systems for research and tracking, while maintaining professional communication with underwriters, agents, and clients
• Act as a liaison between departments, participating in process improvements and ensuring compliance with company guidelines

Required qualifications

• Associate degree or equivalent in Business, Finance, Liberal Arts, or related discipline
• Five or more years of related experience, preferably in the insurance industry
• Advanced knowledge of department policies and procedures
• Experience with computerized systems for policy administration and communication
• Excellent interpersonal and communication skills