Insurance Operations Specialist

Job Summary

Supporting AAC's insurance and claims operations, the full-time remote Insurance Operations Specialist will manage claim intake, documentation, and communication throughout the lifecycle of various insurance claims, ensuring accurate tracking and follow-up with stakeholders.

Key responsibilities

• Coordinate the intake and administration of claims, ensuring complete and accurate documentation is maintained
• Communicate with insurance carriers, third-party administrators, and legal counsel to facilitate timely claim processing and resolution
• Track and report on claim statuses, deadlines, and significant events to ensure effective claims management

Required qualifications

• High school diploma or equivalent; associate's or bachelor's degree in a related field preferred
• Minimum of 3 years of experience in claims administration or insurance operations
• Experience with commercial insurance claims, including professional liability and workers' compensation, is preferred
• Familiarity with claims management systems and proficiency in Microsoft Office or Google Workspace
• Strong organizational skills and the ability to manage multiple priorities effectively