Insurance Policy Support Specialist

Job Summary

Working remotely on a full-time basis, the Insurance Policy Support Specialist will perform intermediate-level policy documentation and processing tasks, ensuring accuracy and compliance while supporting underwriting and client servicing functions.

Key Responsibilities

• Review underwriting instructions and prepare policy documents according to established guidelines
• Validate coverage details and process endorsements, renewals, and cancellations while adhering to compliance standards
• Collaborate with onshore teams to resolve discrepancies and maintain policy records in core processing systems

Required Qualifications

• High school diploma or equivalent required; associate degree preferred
• 2-3 years of experience in insurance policy processing or related operational support roles
• Familiarity with property and casualty insurance products and terminology
• Experience in shared services, BPO, or offshore delivery environments is beneficial
• Proficiency in policy administration systems and Microsoft Office Suite