Insurance Recovery Customer Service Specialist

Job Summary

Seeking a dependable and detail-oriented individual, the full-time Insurance Recovery Customer Service Specialist will contact medical and dental providers to resolve claim discrepancies, communicate professionally, and maintain accurate account documentation in a fast-paced team environment.

Key responsibilities

• Contact medical, dental, and long-term care providers to resolve claim discrepancies
• Research account information and document updates in internal systems
• Work toward daily and weekly goals while maintaining accurate notes and tracking progress on accounts

Required qualifications

• Strong verbal and written communication skills
• Proficiency in Microsoft Word, Excel, and Outlook
• Ability to stay organized and manage multiple tasks
• Dependability and interest in long-term employment
• Positive attitude and willingness to learn