Insurance Verification Representative

Job Summary

To support a growing healthcare team, the full-time Associate Insurance Verification Representative will verify patient insurance eligibility, obtain authorizations, and calculate patient financial responsibilities while working onsite in Indianapolis.

Key responsibilities

• Verify patient insurance information and eligibility, contacting physician offices or patients as necessary
• Obtain and document authorizations from insurance companies, ensuring accuracy in the patient accounting system
• Calculate patient co-pays and estimated co-insurance based on individual payer contracts and communicate financial policies to patients

Required qualifications

• High School Diploma or GED required
• Strong customer service experience required
• Insurance verification experience is required
• Obtaining Pre-Certification experience is preferred
• Healthcare experience is a must