Insurance Verification Specialist

Job Summary

A company is looking for an Insurance Verification Specialist.

Key Responsibilities

• Conducting phone calls to verify information provided by clients or relevant parties for accuracy and compliance with insurance policies
• Establishing and nurturing long-term relationships with insurance agencies, brokers, and stakeholders to facilitate information verification
• Performing accurate data entry to record verified information into databases or management systems

Required Qualifications

• Minimum 3 years of experience in business insurance; insurance agent license preferred
• Familiarity with Certificates of Insurance (COI)
• At least 2 years of experience in phone verification or customer service roles
• Proficiency in English; additional language fluency is desirable
• Knowledge of Zendesk is advantageous