Intake and Admissions Associate

Job Summary

A company is looking for an Intake and Admissions Associate (EST or MST).

Key Responsibilities

• Greet patients and visitors with warmth and professionalism
• Manage incoming calls and inquiries, directing them to appropriate staff members
• Schedule appointments and coordinate with clinical staff for smooth transitions

Required Qualifications

• High school diploma or equivalent required; associate's or bachelor's degree preferred
• Prior experience in customer service or front desk role preferred
• Proficiency in Microsoft Office Suite and basic computer skills required
• Knowledge of mental health terminology and procedures is a plus