Intake Case Manager

Job Summary

Guiding clients through the early stages of their personal injury cases, the full-time remote Intake Case Manager will manage a high-volume caseload, ensuring exceptional support and efficient claim progression.

Key responsibilities

• Manage personal injury client caseload from intake through case progression
• Communicate with insurance adjusters to obtain coverage and claim information
• Document all case activity accurately in Litify and maintain client communication

Required qualifications

• Bilingual English/Spanish required
• 1+ years of experience as an Intake Case Manager or Personal Injury Case Manager in a plaintiff personal injury law firm
• Experience with bodily injury claims, pre-litigation case management, and property damage claims
• Proficiency with Litify, Salesforce, or similar case management systems
• Strong organizational and case management skills to handle a high-volume caseload independently