Intake Coordinator

Job Summary

A company is looking for an Intake Coordinator to deliver outstanding customer service for the Precertification and Utilization Department.

Key Responsibilities

• Obtain and input initial demographics for inpatient and outpatient pre-certification
• Manage all clinical faxes and ensure compliance with regulatory timelines
• Screen calls and collaborate with clinicians to optimize turnaround times

Required Qualifications

• 2 years of related work experience
• High school diploma or GED
• Medical coding/terminology knowledge preferred
• Call center experience in the health insurance industry preferred
• Demonstrated proficiency in Microsoft Word, Excel, and Outlook