Intake Coordinator

Job Summary

A company is looking for an Intake Coordinator to serve as a liaison between customers and nursing staff, ensuring effective communication and coordination of member care.

Key Responsibilities

• Answer calls in a high-volume environment and educate customers on service benefits
• Coordinate the referral process and manage customer accounts, ensuring timely follow-up
• Collaborate with various teams to address customer needs and maintain accurate documentation

Required Qualifications

• At least 1 year of experience in a medical setting
• Referral experience and knowledge of medical terminology
• Ability to navigate multiple technology platforms effectively
• Strong administrative and technical skills, including proficiency in Microsoft Office and CRM tools
• A designated, distraction-free home office space with high-speed internet access