Intake Coordinator

Job Summary

Supporting the delivery of a federally funded legal services network for unaccompanied children, the full-time Intake and Case Initiation Coordinator will manage the intake process, organize case information, and maintain accurate records while working remotely.

Key responsibilities

• Develop and improve intake policies, procedures, and documentation standards
• Organize and enter incoming case information, exercising independent judgment to resolve issues
• Coordinate with various stakeholders to advance cases through the intake and initiation process

Required qualifications

• High school diploma or GED with 2+ years of relevant experience in program operations or similar fields
• Proficiency in Microsoft Office Suite and experience with structured documentation environments
• Ability to manage multiple tasks and prioritize competing deadlines effectively
• Experience maintaining accurate records and coordinating tasks across multiple stakeholders
• Sound judgment and discretion in handling confidential information