Intake Coordinator
Job Summary
Receiving inbound calls, faxes, and web requests, the full-time Intake Coordinator will initiate and facilitate the authorization process while working remotely and ensuring compliance with health plan policies and procedures.
Key responsibilities
- Document demographic information from telephonic, fax, or email requests within the care management system
- Make outbound calls to follow up on discharge information or request updated clinical information for concurrent review
- Screen inquiries to determine services requiring certification and provide certification based on clinical algorithms
Required qualifications
- 2+ years of experience in a high-volume call center or customer support environment
- GED or High School Diploma
- Experience with medical, claims, or collection call center operations is a plus
- Medical Terminology Certification is a plus
- Proficiency in Microsoft Office Suite is a plus
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 47,360 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
