Intake Escalation Specialist

Job Summary

A company is looking for an Intake Escalation Specialist.

Key Responsibilities

• Manage and escalate intake issues to ensure timely resolution
• Collaborate with internal teams to streamline processes and improve efficiency
• Provide support and guidance to clients regarding their inquiries and concerns

Required Qualifications

• Experience in a customer service or intake-related role
• Understanding of revenue cycle management processes
• Ability to work independently in a remote environment
• Proficiency in relevant software and technology tools
• High school diploma or equivalent; relevant certifications preferred