Intake Operations Support Specialist

Job Summary

Providing essential administrative and operational support, the full-time Intake Operations Support Specialist will ensure timely and accurate processing of patient referrals, manage documentation, and assist with communication within a remote work environment.

Key responsibilities:

• Receive and accurately enter incoming patient referrals and maintain electronic records
• Monitor and manage work queues, including fax and electronic referral queues, ensuring efficient workflow
• Assist Intake Specialists by organizing referral information and documentation needed for benefit verification and authorization

Required qualifications:

• High School Diploma / GED or equivalent work experience
• 1+ years of experience in administrative support, customer service, or healthcare operations
• Experience with data entry and maintaining accurate electronic records
• Ability to work full-time, Monday - Friday, with flexibility for shift schedules
• Must be 18 years of age or older