Intake Specialist

Job Summary

A company is looking for an Intake Specialist.

Key Responsibilities

• Serve as the client liaison for incoming intake calls, providing knowledgeable and welcoming responses
• Initiate client Biopsychosocial Assessments using motivational interviewing techniques and schedule initial intake appointments
• Coordinate client no-shows with clinic coordinators and ensure a positive client experience that reflects the organization's culture and values

Required Qualifications

• High school diploma or equivalent required; Associate's degree preferred
• Minimum 1 year of experience in human services/healthcare or customer service
• Ability to work flexible hours, including at least 2 holidays per year