Intake Specialist

Job Summary

A company is looking for an Intake Specialist to manage patient referrals and documentation.

Key Responsibilities

• Accurately enter referrals and communicate with referral sources and patients regarding documentation and financial responsibilities
• Review medical records for compliance and collaborate with teams to facilitate the referral process
• Supervise team members, conduct training, and monitor performance metrics

Required Qualifications, Training, and Education

• High school diploma or equivalent required; Associate's degree in healthcare administration or related field preferred
• One year of work-related experience in healthcare administration or customer service
• Experience in healthcare organizations, pharmacies, or related fields that bill insurance
• Advanced knowledge of Medicare guidelines and payer policies
• Proficiency in using multiple online EMR systems and healthcare software applications