Intake Specialist

Job Summary

A company is looking for an Intake Specialist to manage patient referrals and documentation in a remote setting.

Key Responsibilities

• Accurately enter referrals and communicate with referral sources and patients regarding documentation and financial responsibilities
• Review medical records for compliance and work with leadership to ensure appropriate inventory and services are provided
• Supervise team members, conduct training, and monitor performance metrics to ensure operational efficiency

Required Qualifications, Training, and Education

• High school diploma or equivalent required; Associate's degree in healthcare administration or related field preferred
• One year of work-related experience in healthcare administrative roles, customer service, or insurance
• Experience in healthcare organizations, pharmacies, or medical supply services that bill insurance
• Advanced knowledge of Medicare guidelines and payer policies
• Ability to navigate multiple online EMR systems and manage confidential patient information