Intake Specialist

Job Summary

A company is looking for a CareIQ Intake Specialist I to provide administrative customer service assistance in a remote role.

Key Responsibilities

• Provides quality telephonic customer service in a high-volume call-center environment
• Completes accurate data entry and ensures timely updates for all case stakeholders
• Operates corporate proprietary systems to enter and manage electronic orders

Required Qualifications

• High School diploma
• Prior work experience in a detail-oriented customer service environment
• Ability to learn and operate proprietary systems
• Computer proficiency with Microsoft Office and technical aptitude
• Ability to prioritize workload and meet designated deadlines