Intake Specialist

Job Summary

Working remotely on a contract basis, the Intake Specialist will manage incoming calls from providers, assist with authorization details, and maintain electronic records while adhering to departmental policies.

Key responsibilities

• Handle incoming calls from providers regarding authorization details and updates
• Convert provider and member information into electronic records and verify eligibility and coverage
• Facilitate prior authorizations and communicate ineligible requests back to providers

Required qualifications

• High School Diploma or equivalent required
• Minimum of one (1) year of clinical, insurance, or related healthcare experience preferred
• Proficiency with Microsoft Office in a Windows environment
• Managed care experience preferred
• Medical Terminology Certificate is preferred